HELPING TEAMS DECIDE WHAT TO BUILD—AND WHY
I’m a Senior Experience Designer who partners with cross-functional teams to explore new opportunities, test product + service directions, and bring clarity to complex systems before significant investment is made.
I design with intent, turning complexity into clarity, strategy into stories, and insights into products people actually want to use.
I support teams by…
Translating ambiguous business goals into actionable opportunities
Exploring new audiences, workflows, and ecosystem touch-points
Validating desirability of early-stage concepts
Identifying risks and constraints prior to development
Creating shared understanding across product, design, and engineering
Helping prioritize initiatives based on user and business value
SELECTED WORK
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Enhancing Electric Outage Management Processes
How might we better meet the needs of both our internal stakeholders and our customers during electric outage events?
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Designing Concepts for Hourly Worker App Expansion
How might we increase the possible connection between hourly employees and additional workforce opportunities?
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Improving Access for Income Qualified Customers
How might we make it easier for income-qualified customers to find, apply for, and use energy assistance programs?
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Designing a Sustainability Metrics Platform for the Future
How might we create a scalable, cost-efficient platform [of systems] to accurately track and report sustainability measures?
