Hello! đŸ‘‹
I'm Zach, a Senior UX Designer + Experience Strategist crafting thoughtful, systems-driven products where user needs meet business impact.
I design with intent—turning complexity into clarity, strategy into stories, and insights into products people actually want to use.
Previous Work
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Designing Concepts for Hourly Worker App Expansion
How might we increase the possible connection between hourly employees and additional workforce opportunities?
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Designing a Sustainability Metrics Platform for the Future
How might we create a scalable, cost-efficient platform [of systems] to accurately track and report sustainability measures?
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Enhancing Electric Outage Management Processes
How might we better meet the needs of both our internal stakeholders and our customers during electric outage events?
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Improving Access for Income Qualified Customers
How might we make it easier for income-qualified customers to find, apply for, and use energy assistance programs?
